Urgent Appointments
We have changed that way how we are booking appointments we are accepting all online appointment requests and general enquires from 7am.
For all types of appointments and enquiries please use the following link: Accurx Total Triage
Our friendly reception team will be ASKING YOU SOME QUESTIONS FOR THE REASON OF YOUR BOOKING to choose the most suitable doctor, nurse or SIGNPOST YOU TO THE MOST APPROPRIATE SERVICE.
Routine Appointments
To request a routine appointment:
We have changed that way how we are booking appointments we are accepting all online appointment requests and general enquires from 7am.
For all types of appointments and enquiries please use the following link: Accurx Total Triage
Use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination.
Our friendly reception team will be ASKING YOU SOME QUESTION FOR THE REASON OF YOUR BOOKING to choose the most suitable doctor, nurse or SIGNPOST YOU TO THE MOST APPROPRIATE SERVICE. Health professional to help you.
Patient Access
Additional Appointments
Evening Appointments
The practice operates late extended hours for evening appointments for those patients who find it difficult to attend appointments during the day.
After School Appointments
These appointments are available on Monday, Wednesday, Thursday and Friday afternoons and have been designed to accommodate children attending school. Please note these appointments are not exclusively for school children and are available to all patients of the practice.
Saturday Appointments
These are available by pre-booked appointments only between 9am – 1pm and can be booked up to 2 weeks in advance. Please contact reception if you would like to book an appointment or would like further information.
Your Appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or Changing an Appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us on 020 8682 0521, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
Non-urgent advice: If you need help when we are closed
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home Visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice between 8am and 10am. Visits are made where necessary by the doctors after the morning surgery finishes at 12:30pm