Appointments & Prescriptions
Making an Appointment
You can book an appointment in a number of ways:
In person at reception
Please note that you can also make non-urgent queries through the Contact us page, which we will to respond within 2 working days.
Patients may book to see any doctor at the practice; however, if possible, we encourage patients to try to see the same doctor for continuity of care. When making your appointment, please specify your preferred doctor and we will try to accommodate your request.
Our opening hours are Monday – Friday 8am – 8pm and Saturday 9am – 1pm.
Our telephone lines are open from Monday to Friday during 8am to 6.30pm and closed all day Saturdays.
We are closed on Sunday and Bank Holidays.
Out of Hours
When the surgery is closed you can call NHS 111 if you need medical advice. If you cannot get through then dial 020 34021125.
If you have a serious medical emergency, call 999.
Online Appointment Bookings
From 1st April 2015 patients can view a Summary of their Medical Record, Medications and Allergies.
The practice is really pleased to be able to offer this service to their patients as it provides easier access to appointment bookings. Patients are able to book routine appointments from 2 days to 2 weeks in advance.
If you are a patient at this practice and would like to access online appointment bookings you will need to attend the practice to speak with a receptionist who will be able to provide you with access to the online booking system. You will also be provided with a user name and password which will be unique to you. Due to confidentiality patients will be required to come into the practice to request access to online appointments.
Parents or guardians of children under the age of 16 will be able to be provided with access to online appointment bookings for their child/children. Patients who are unable to attend the practice are able to provide written consent for a family member or friend to collect details on their behalf.
If you no longer need your appointment please cancel it so it can be made available to other patients in need.
These are available by pre-booked appointments only and can be booked up to 2 weeks in advance.
Same day appointments
Same day appointments are available Mon – Fri after 8am on a first come first serve basis. To book a same day appointment you must contact reception on the day.
The practice operates late extended hours for evening appointments for those patients who find it difficult to attend appointments during the day.
After School Appointments
These appointments are available on Monday, Wednesday, Thursday and Friday afternoons and have been designed to accommodate children attending school. Please note these appointments are not exclusively for school children and are available to all patients of the practice.
These are available by pre-booked appointments only between 9am – 1pm and can be booked up to 2 weeks in advance. Please contact reception if you would like to book an appointment or would like further information.
To request a home visit please telephone the surgery between 8:00 and 10:30 am. Visits are made where necessary by the doctors after the morning surgery finishes at 12:30pm
A doctor’s sick note is only required if you have been ill and unable to work for more than seven calendar days. For shorter periods, your employer may issue you with an SC2 self-certification form or you may obtain this form from the surgery. The doctor must see you in order to issue a sick note.